cmm510
This course is designed to introduce students to the basic concepts of conflict and conflict management. It begins with a paradigmatic shift from conflict is negative to conflict happens; it is the way it is managed that determines if it is positive or negative. All conflicts have elements of interpersonal conflict because they involve people and human interactions. This course will describe factors, such as avoidance and escalation, which lead to destructive conflict. It will explain how communication and perceptions may inhibit positive management, and present concepts and models that help students uncover underlying interests, analyze conflict situations, and know when to bring in a neutral third party to resolve the conflict. (This is the first course students in the Graduate Certificate in CM program will take)
MGT510 or concurrent
Upon completion of this course, students will be able to:
Specified on the course schedule/outline
Letter Grade | Range | Definition |
---|---|---|
A | 90-100 | Excellent |
B | 80-89 | Above Average |
C | 70-79 | Average |
D | 60-69 | Below Average |
F | 0-59 | Failing |
W | — | Withdrawal during weeks 1 - 7 |
WF | — | Withdrawal failing after week 7 |
NF | — | Failing – Not actively engaged |
For more details about the Grading System, please see the current catalog.
Students must be actively engaged in the course. For a definition of active engagement, please see the current catalog.
Cheating and plagiarism are serious offenses against the University’s academic integrity and are consequently strictly prohibited. All students must familiarize themselves with the University policy on Academic Integrity.
Penalties for cheating and plagiarism are described in the University policy on Academic Integrity in the catalog. They include failure of the assignment, failure for the course, or dismissal from the University. For the complete Cheating/Plagiarism policy, please see the current catalog.
Students who have disabilities that may impact their performance in this course should follow the process described under the heading Accommodations for the Disabled in the current catalog.
Date of last review: Unknown