hrm204 Sullivan University Syllabus - HRM204 SU logo

College of Hospitality Studies

Course Syllabus

HRM204 - Managing Convention Sales and Services

Credit Hours: 4

Course Description

The course will offer practical insight into the different kinds of meetings and conventions, the types of organizations that stage such events, and the people who hold the key to site selection. The course also includes material on how to analyze a hotel property or a free-standing restaurant operation to determine which segments of the market may be sold and serviced successfully and how to organize a sales staff as well as an operations staff to target the desired business.

Course Prerequisites

HRM104

Student Learning Outcomes

Upon completion of this course, students will be able to:

Assessment of Outcomes

Specified on the course schedule/outline

Grading System
Letter GradeRangeDefinition
A 90-100 Excellent
B 80-89 Above Average
C 70-79 Average
D 60-69 Below Average
F 0-59 Failing
W Withdrawal during weeks 1 - 7
WF Withdrawal failing after week 7
NF Failing – Not actively engaged

For more details about the Grading System, please see the current catalog.

Active Participation

Students must be actively engaged in the course. For a definition of active engagement, please see the current catalog.

Academic Integrity

Cheating and plagiarism are serious offenses against the University’s academic integrity and are consequently strictly prohibited. All students must familiarize themselves with the University policy on Academic Integrity.

Penalties for cheating and plagiarism are described in the University policy on Academic Integrity in the catalog. They include failure of the assignment, failure for the course, or dismissal from the University. For the complete Cheating/Plagiarism policy, please see the current catalog.

Students with Disabilities

Students who have disabilities that may impact their performance in this course should follow the process described under the heading Accommodations for the Disabled in the current catalog.

Discipline (Program) Specific Information

Date of last review: Unknown