Sullivan University Syllabus

pht203 Sullivan University Syllabus - PHT203 SU logo

College of Pharmacy and Health Sciences

Course Syllabus

PHT203 - Community Pharmacy Operations

Credit Hours: 4 – Not Designed to Transfer

Course Description

This course is a hands-on guide through the day to day practice of community pharmacy. The course reviews the skills sets required to work in a community pharmacy, including interpreting, entering, filling, and billing prescription orders. Students will receive instruction on communications and interactions with community pharmacy customers. Students will learn about various types of automated dispensing systems employed by community pharmacies in the drug distribution process. Students will perform exercises simulating medication dispensing, including controlled substance dispensing, brandgeneric dispensing, and OTC dispensing. Lab applications will also focus on the use of references, performing pharmaceutical calculations, and writing clear instructions for patients. Finally, students will learn pharmacy office operations such as inventory control, basic office management and the creation and application of pharmacy reports.

Course Prerequisites

PHT101, PHT105

Student Learning Outcomes

Upon completion of this course, students will be able to:

Present an image appropriate for the profession of pharmacy in appearance and behavior
Demonstrate active and engaged listening skills
Demonstrate a respectful and professional attitude when interacting with diverse patient populations, colleagues, and professionals
Apply self-management skills, including time, stress, and change management
Apply interpersonal skills, including negotiation skills, conflict resolution, customer service, and teamwork
Demonstrate problem solving skills
Describe wellness promotion and disease prevention concepts
Demonstrate basic knowledge of anatomy, physiology and pharmacology, and medical terminology relevant to the pharmacy technician’s role
Perform mathematical calculations essential to the duties of pharmacy technicians in a variety of settings
Explain the pharmacy technician’s role in the medication-use process
Practice and adhere to effective infection control procedures
Assist pharmacists in collecting, organizing, and recording demographic and clinical information for the Pharmacists Patient Care Process
Receive, process, and prepare prescriptions/medication orders for completeness, accuracy, and authenticity to ensure safety
Assist pharmacists in the identification of patients who desire/require counseling to optimize the use of medications, equipment, and devices
Prepare patient-specific medications for distribution
Prepare non-patient-specific medications for distribution
Assist pharmacists in preparing, storing, and distributing medication products including those requiring special handling and documentation
Assist pharmacists in the monitoring of medication therapy
Maintain pharmacy facilities and equipment
Apply quality assurance practices to pharmaceuticals, durable and non-durable medical equipment, devices, and supplies

Assessment of Outcomes

Specified on the course schedule/outline

Grading System

Letter Grade	Range	Definition
A	90-100	Excellent
B	80-89	Above Average
C	70-79	Average
D	60-69	Below Average
F	0-59	Failing
W	—	Withdrawal during weeks 1 - 7
WF	—	Withdrawal failing after week 7
NF	—	Failing – Not actively engaged

For more details about the Grading System, please see the current catalog.

Active Participation

Students must be actively engaged in the course. For a definition of active engagement, please see the current catalog.

Academic Integrity

Cheating and plagiarism are serious offenses against the University’s academic integrity and are consequently strictly prohibited. All students must familiarize themselves with the University policy on Academic Integrity.

Penalties for cheating and plagiarism are described in the University policy on Academic Integrity in the catalog. They include failure of the assignment, failure for the course, or dismissal from the University. For the complete Cheating/Plagiarism policy, please see the current catalog.

Students with Disabilities

Students who have disabilities that may impact their performance in this course should follow the process described under the heading Accommodations for the Disabled in the current catalog.

Discipline (Program) Specific Information

Date of last review: Unknown